Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
What People Say About Us
We moved into the Elgin area five years ago. Since that time we have been looking for a good honest repair shop. They are friendly and most accommodating to your needs and service required. They "DO NOT" charge you for work unless they do it. They're honest. They honestly care about their customers and go out of their way for them.
A very fair and reasonable repair shop. Fast and honest quotes. Definitely worth calling and at least seeing for yourself. The only shop I trust any more.
Reasonable prices, great service.
Been going there for fourteen years. Great service.
My experience with this shop was great. They were very friendly, reasonably priced, and performed good quality work. I will definitely be a return customer.
First of all let me start off by saying they will never quote an unrealistic price to you when you're here. Secondly, the customer service is always down to earth, and the moment they figure out what's going on with your car, they'll let you know the issue. Last, but certainly not least, Streit's rhymes with "Great", and that's exactly the kind of service I get from them everytme I go there. Highly Recommended
A friend recommended these guys to us in 2000. We have several work trucks in addition to our personal cars. The owner is an honest guy who doesn't try to fix things that don't need fixing. There is a reason he has a loyal base of customers.
Would definitely recommend this place to others.
At Streit's the job is always done right the first time. Prices are significantly lower than competitors. They never try to sell you repairs that you don't need. They offer alternatives and explain most cost-effective approach to dealing with any problems. They are very considerate, prompt and helpful. I have been bringing all of our cars there for more than five years.